rummy joy
rummy joy
Share
Add to wishlist
This app is available for your device
rummy joy
This app is available for your device
Contact
+91 9586214015
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you're logged in instantly. No password or email is required for login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP button to respond. If the OTP doesn't arrive within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device and then download the latest version. This should allow you to log in and access the newly updated app without any problems. Once updated, you can start playing as usual.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts offered by other similar apps. Withdrawals can only be made on funds earned from gaming activities, not on bonus amounts. This means users can only withdraw the money they've earned through actual gameplay, not any extra rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This is a variation from the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At rummy joy, we recognize the significance of secure and convenient financial transactions. To cater to our customers' needs, we provide a variety of deposit and withdrawal methods, including credit/debit cards, electronic wallets like PayPal and Skrill, bank transfers, and even cryptocurrency options. Our dedicated customer support team is available 24/7 to assist you with any questions or issues you may encounter, ensuring a seamless and enjoyable gaming experience from start to finish. Whether you're depositing or withdrawing funds, our team is committed to making the process hassle-free and efficient. With our diverse range of payment options, you can choose the method that best suits your needs, and rest assured that your transactions are secure and protected. Our customer support team is always available to help, so you can focus on what matters most - enjoying your gaming experience.
In addition to our comprehensive services, we also provide 24/7 customer support to promptly resolve any questions or concerns that may arise. Whether you're a new player or an experienced one, we have a range of benefits to offer. New players can take advantage of our generous welcome bonuses and continuous promotions, designed to help you get started and enjoy the excitement of online gaming. Meanwhile, experienced players will appreciate our VIP program, which offers exclusive rewards and benefits tailored to their needs. Join rummy joy today and experience the thrill of top-notch online gaming from the comfort of your own home!